Associate Engineer (Systems Implementation)

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MNJ is a leading technology solutions provider - (Digital Transformation and IT Solutions Provider). Services include: Cloud, Security, Connectivity, Technology Sourcing, Network Infrastructure, Professional Provider. Established in 2002 with a vision to make an extraordinary different in the lives of our stakeholders.  We are looking to add an Associate Engineer (Systems Implementation) to our Engineering team.  

Position Purpose:

The purpose of this position is to provide tier 1, 2 and 3 engineering resource capabilities, both internally and externally.  Associate Engineers possess and provide a growing range of engineering capabilities for the organization internally and on occasion, externally.

Position Responsibilities:

• Participates in customer engagement of internal and external customers as directed.
• Participates in implementations for internal and external customers as directed.
• Delivers tier 1, 2 and 3 support for both internal and external customers.
• Provides technical mentorship for Junior Engineers.
• Provides peer review for Junior and Associate Engineers in change management process.
• Observes RCA’s and post-mortem analysis and reporting.
• Engages in troubleshooting efforts and escalations.
• Participates in communications with OEM’s and vendors.
• Attends in-person conferences, trade-shows, and customer events as required.
• Obtains valid certifications as required by organizational needs.
• Other duties as assigned.

Position Skill Requirements:

• 3 years in validated technical engineering roles. Experience must include configuring and implementing enterprise solutions.
• Must have at least one Associate level certification in related area of expertise, as noted below:
• M365 Endpoint Administrator Associate
• Azure Administrator Associate
• Windows Server Hybrid Administrator Associate
• VMware Certified Technical Associate
• Experience in at least one area of expertise which may include any of the following:
• Systems Security.
• Cloud infrastructure.
• Storage and compute infrastructure.
• Virtualization.
• M365 suite.
• Excellent communication skills, both spoken and written.
• Solid working relationships with engineers, operations, peers and all employees.
• Must be available for all tier 1, 2, 3 and 4 escalations. Escalate as appropriate.
• Must work within prescriptive maintenance windows, change control and escalations.
• Must work well both individually and in a team environment.
• Must present, preserve and provide the appearance, communications, integrity and dignity of the organization to customers, employees, vendors, and the general public.
• Must be able to read, write, speak, and understand the English language.
• Must be able to travel up to 40% of the time.
• Must be able to work within our on-call rotation schedule.

MNJ recognizes that our employees are our biggest asset and that is why we stress the importance of our culture and climate in our daily work.  We value and treat our colleagues with respect and promote working hard by also having fun at work.  Our team is a passionate group of individuals in every department that are looking to give our clients the best experience possible.

MNJ values our employees, and we want them to be healthy and happy.  We offer competitive salaries and a diverse blend of benefits to ensure that we are a great place to work!

•  Medical, dental, and vision insurance
• Company-paid Health Reimbursement Account (with applicable medical plans)
• Flexible Spending Accounts (Health and Dependent Care)
• Company-paid life and AD&D insurance
• 401k (pre-tax and Roth options available) along with company matching
• Voluntary supplemental life and AD&D insurance
• Voluntary short-term disability
• Voluntary long-term disability
• Accident Insurance
• Critical Illness Insurance
• Company-paid telehealth
• PTO & paid holidays
• Employee Assistance Program
• Employee recognition programs
• Referral bonus program
• Job training & professional development

The salary for this role is $89,000 - $120,000/year.  Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

MNJ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.